SVP, Treasury Management Service Manager

Location:  Downtown Los Angeles, CA

Job Code:  6T486

POSITION TITLE: Treasury Management Service Manager

CORPORATE TITLE: Senior Vice President

DEPARTMENT: Treasury Management Service

REPORTS TO: Chief Financial Officer

POSITION OVERVIEW

The Treasury Management Service Manager is responsible for the management oversight of the Treasury Management Department. (Emphasis on Marketing and Sales).  The role of the TMS Manager is to lead the Cash & Treasury Management department in all areas, including operations, risk management, servicing, and digital banking. This department is responsible to identify, analyze, sell, and support cash management services and products. In addition, this department manages the risk of the treasury and digital products and the customers who use them. Serves as a lead and role model to other Treasury Management Operations colleagues. Prioritizes workflow; provides technical input to assist in problem resolution. Performs other duties as requested.

POSITION RESPONSIBILITIES

• Responsible for the audit integrity of the department
• Providing proactive recommendations and solutions to technical/ business issues
• Additional opportunities may be assigned within the position as needed
• Lead the Treasury Management department to complete the required functions, including implementation, customer service, product development and risk management
• Manage team performance and maintain a culture of service and risk management
• Work closely with the sales team to provide digital banking solutions to clients and prospects
• Evaluate and implement new products as necessary
• Manage risk by ensuring compliance with policies, procedures, and regulations for product and customer lifecycle and conducting initial and ongoing risk assessments
• Conduct initial information gathering discussions with prospects, customers, and sales team to demonstrate product functionality and gather customer requirements
• Develop and deliver product training and documentation to department staff, branches, management, sales, and other departments
• Grow fee income revenue from cash management products, including a review of account analysis activity and identification of fee income opportunities
• Complies fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Anti-Money Laundering, Code of Conduct, and etc.). Must complete all required training
• SKILLS / QUALIFICATIONS

• Ability to interact effectively with all levels of Bank personnel and customers
• Excellent verbal and written communication skills
• Proficiency in Excel and Word required; knowledge of other technical programs a plus
• Excellent interpersonal and customer service skills
• Knowledge of bank policies and procedures
• Excellent organizational and analytical skills
• Minimum 5 years of cash management operations and Account Analysis experience required
• Minimum 3 years’ experience in a lead capacity required

 TMS DEPARTMENT SERVICES AND PRODUCTS

• Electronic Banking Management
  • Retail Online Banking-CeB
    • Online Banking Enrollment
    • Mobile Banking App
      • Mobile Deposit
    • Bill Payment
    • Fund Transfer
      • P2P
    • Business Online Banking- BeB
      • Wire Management
      • ACH Management
      • Bill Pay
      • Fund Transfers
      • Merchant Remote Deposit
        • RDC
        • Business Mobile Deposit
      • Positive Pay
    • Lockbox Services
    • Cash Vault Services
      • Provisional Credit
      • Reconciliation
    • Fraud prevention
      • Bill Payment Monitoring for both CeB and BeB
      • ACH Monitoring
      • Wire Monitoring
      • Fund Transfer Monitoring
    • Online Account Opening
      • Verification Process
      • Booking of account
      • Servicing

RISK MANAGEMENT

Ensure adherence to all bank policies relative to Regulatory Compliance such as the Bank Secrecy Act, USA Patriot Act, Anti-Money Laundering Act, Privacy Act and Regulations Q & X (RESPA). Actively participate in any required corporate and business line Compliance Training. Follow Treasury Management account opening procedures and understand and follow internal suspicious activity referral requirements and processes, as required for this position. Actively work with clients to understand each client’s normal account activity, as appropriate.

Estimated salary range: (DOE) $120K to $150K+, plus annual bonus, medical, dental, vision, life, vacation, 401K

Email your resume in to Guyot@Bankers-Search.com

 Or contact Keith Guyot at (310) 823-1400