Director of Information Technology
City of Industry, CA
Job Code: 46AU2

1. Maintain a thorough knowledge of the organization and adheres to all organizational standards.

2. Keeps immediate supervisor well-informed of activities and recommends corrective actions.

3. Manages the acquisition, installation & maintenance of the organization’s local area network hardware/software.

4. Manage all bank vendors and ensure GLBA compliance.

5. Manages network operations to include: troubleshooting connectivity problems; installing & maintaining routers; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores; etc.

6. Conducts technology orientation and exit briefing for all staff; prepares technology and systems for new and exiting staff.

7. Ensures technology documents/certificates such as product registrations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/ or technology services are evaluated, updated and processed.

8. Implement administrated and maintain databases.

9. As needed and appropriate but no less than annually, review and ensure written technology policy guidance are updated and within FFIEC guidance.

10. As needed maintain and support web-based applications including websites and intranets.

11. Provides technical supervision of technology subordinates; supervises and support other staff as directed; annually updates technology job descriptions; completes technology staff evaluations.

12. Performs routine preventive maintenance on hardware and software.

13. Analyzes technology requirements and develops functional specifications. Conducts comparative analysis and competitive bidding when necessary.

14. Assists staff in understanding and using technology; conducts regular staff technology presentations and trainings.

15. Presents and implements technological alternatives to streamline functions and improve productivity.

16. Develops and maintains technology policies, standards and procedures manual; develops and maintains related technology checklist.

17. Responsible for troubleshooting workstations, networks, software applications, phones, copiers, and other technologies.

18. Manages technology inventory to include procurement and disposal.

19. Ensures compliance with all software licensing agreements. Manages and safeguards software media and associated licenses. Tracks software versions. Maintains centralized software use log.

20. Develops annual technology goals and detailed plans for goal accomplishment.

21. Utilizes the Requirements Log System to identify and timely complete technology requirements.

22. Creates and maintains LAN / WAN maintenance logs.

23. Responsible for the discovery, mitigation and documentation of information technology risks. Responsible for the completion of monthly risk management reports.

24. Ensure networks, workstations, operating systems and software applications are operational; ensures hardware and software is patched and/or updated; ensures all analog and broadband circuits are operational in accordance with vendor specifications.

25. Ensures for the availability, continuity and security of data and information pertaining to the organization.

26. Maintain and update IT Risk Assessments in accordance with FFIEC guidance.

27. Prepares, maintains and tests a technology disaster recovery plan.

28. Prepares, maintains and tests a technology disaster recovery plan.

29. Participates on committees, task forces, workgroups, etc. As directed, facilitates EDP Steering Committee meetings and user groups.

30. Develops and maintains an excellent working relationship with other organizations, ensuring the organization is well received and presented professionally and positively.

31. Respects confidentiality in discussing consumer/participant, staff, volunteer, and organizational matters; also maintains confidentiality of organization, project, fiscal, and personnel related information.

32. Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending trade-shows, technical seminars and, and training sessions.

33. Develops and manages technology budget and monitors and approves related expenditures. Reviews and approves cost pool expenditures.

34. Prepares reports for workshops, seminars, conferences, meetings, and trainings attended pertinent to the efficient dispatch of duties; overnight travel occasionally required.

35. Reports to work regularly and on time.

36. Assists in other duties as needed and directed.

Estimated salary range (DOE): $130K to $160K (possibly higher), medical, dental, vision, life, 401K, vacation

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